Because we are so confident that
you will love your faux fur product, we offer the best twenty-one (21) day "no cost to you" guarantee available. This return offer is only available when products are purchased directly from the www.PoshPelts.com website, whether through a computer, or even your o2 mobile phones. ("No cost" offer is available for sales within the continental United States. Otherwise, return shipping charges will apply.)
If you want to return or exchange your PoshPelt for any reason you may do so within twenty-one (21) days of purchase. The product must not be used, and must not carry odor of smoke or animal.
Simply do the following:
1. E-mail us (via the Contact Us page)
your request for return.
2. We will instruct UPS to e-mail you
a pre-paid return shipping label.
3. Package your product in the same
box, and in the same manner in which it was mailed to you.
This is important for weight requirements.
4. Print the UPS label, insert it into
the clear envelop that was included in your original shipment,
and affix it to the box.
5. Take the package to your nearest
UPS drop box.
Once we receive your return package,
we will reimburse your account or send you a check (as applicable).
Also, if you would, please be specific on the reason for the
return so that we can use the information to improve our products
and/or customer service. Returns or exchanges beyond 21 days
will not be accepted.
It's that
simple!!
If you have misplaced your return
label, return your items to:
Attn: Returns Dept
Posh Pelts
15370 Steinbeck Lane
Colorado Springs, CO 80921
NOTE: Posh Pelts will not accept
returns or exchanges for items damaged due to improper care or items that smell of smoke or animal.
Please follow all care instructions when cleaning.
"Thank you for your quick reply. I received the refund today.
I am impressed with your business. I was surprised and pleased to have a paid return. Your quick responses are also unique. Your business is truly a 'class act'."
Karen Johnson
a Poshpelts customer
For any questions on our return policy, write us at info@poshpelts.com
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